CLIENT PORTAL

We believe that knowledge is key which is why we work with our clients to understand what they are trying to achieve and incorporate their vision into our strategies. We are focused on providing staffing services to our clients which allows them to focus on their core business and competencies increasing productivity.  We provide ongoing support to our clients and have a culture based on flexibility to suit their needs. Through our meticulous recruitment process we hand selected staff who will improve our clients corporate image and in turn provide them with a loyal customer focused work force. 

Our unique points of difference

A niche agency catering to airlines & associated industries. With 25 plus years experience in the airline, logistics, transport & distribution industries.

The largest pool of readily available quality candidates. Our casuals receive ongoing training and development & receive regular performance feedback.

Transparency in our schedule of rates. A competitive all-inclusive pricing which absorbs the costs of medicals, ASICs, uniforms & training including DG training.

We can assist with a range of tailored training solutions, such as induction and can conduct on-site inductions & orientation days.

Our certified managers perform Risk Assessments (RA), Job Safety Analysis (JSA), Standard Operation Procedures(SOP) and a Training Needs Analysis (TNA) to develop tailored induction and site awareness programs. This is one of Blue Collar's “non-negotiable” processes reducing Lost Time Injuries (LTI).

24/7 customer service & support. Our operations team are lead by highly skilled managers who are certified in accordance with the Australian Qualification Framework, Certificate IV in Training and Assessment (NCC TAA40104) and Human Behaviour Skills.

Cost reduction initiatives
Including meetings with your management team to discuss resource requirements, forward planning, timely reporting & analysis of labour data. Our clients save in HR, payroll administration costs and workers compensation costs.

Our key indicator to success is our meticulous recruitment process which has proven to reduce entry level skill training for the client by as much as 50%, by sourcing and identifying candidates with RPL (recognition of prior learning) methods.

Collaborative business approach. The clients approach is our approach. We provide a constant focus on improvement to daily operations and increased levels of customer service via our Continuous Service Improvement (CSI) strategy,

CHOOSE HOW YOU WORK WITH US

Outsource your entire workforce to BCR and we can sign on casual employees you wish to retain as permanent employees OR utilise BCR during you peak business season. 

A Dedicated Client Account Manager will be appointed to service your account

  • Your Blue Collar Client Account Manager will be your central contact point for all operational issues and requirements
  • Service Delivery Model – We will customise our operations to meet your service delivery requirements

Your Blue Collar Account Manager will:

  • Be your point of contact
  • Personally handle your file
  • Implement procedures specific to your needs
  • Handle your queries and liaise with the Blue Collar Recruitment Team to expedite results
  • Handle employee queries and action accordingly
  • Maintain employee morale and assist with Human Relations issues
  • Regularly visit the workplace for the purpose of safety, employee supervision & performance assessment
  • The Blue Collar Operations Team supports the Client Relations Manager and who are trained and experienced in customer service and all recruitment and service delivery processes.
  • This service is backed up by a 24 hour After Hours Service
  • A Senior Blue Collar Consultant as well as Blue Collar’s National Operations Manager are available to discuss your needs along with other senior Finance and Safety Personnel.
  • Blue Collar also has access to a wide range of external consultants and professionals that can be called in to assist your account requirements.
  • Blue Collar is always looking to develop innovative solutions to improve the success of your operation

Recruitment & Induction

  • Recruiting & Inducting the right candidate
  • Your skill requirement is “non-negotiable”. We will match the candidate to your criteria. Candidate must also meet the following strict criteria
james-healy-716454-unsplash
  • Entry Level Form Completion
  • Communication skills both verbal and written
  • Aptitude Evaluation
  • Detailed Skills testing software
  • Behavioral testing software
  • NCHC National Criminal History Checks
  • ASIC Clearances (If Required to enter Customs Controlled Areas)
  • Medical Fitness Assessments
  • Complete Drug & Alcohol Testing as per AS4308
  • Blue Collar General Induction
  • Client specific induction
  • Blue Collar Preliminary Safety Induction
  • Manual Handling Awareness Training
  • EEO & Anti-Harassment Training
  • Dangerous Goods Awareness (if required)
  • Codes of Conduct
  • Other customized courses tailored to client requirements e.g. HACCP, customer service skills, hospitality related courses etc.
  • As required to conduct on-site inductions and orientation days
  • Monitoring of new casuals
  • Performance Assessment Programs
  • Ongoing training and development for Blue Collar casuals
  • Competency based training & assessment programs
  • Candidates are kept informed of their application progress to reduce applicant drop-out rate and once they have met the Sourcing, Interview, Reference Checks and Skills testing criteria they progress to next phase
  • A NCHC Cleared Candidate Pool where a portfolio pertaining to their skills and achievements is developed and made available to the client representative for selection.
  • Candidate Pool Management is monitored by a dedicated Blue Collar Customer Relations Manager who is responsible for ensuring all selected candidates undergo the pre-deployment training program and are signed off as competent.
  • The CRM engages the Blue Collar OHS team who signs off on OH&S Induction &
  • Management awareness and Injury & Return to Work Management procedures.
  • Successful candidates are engaged at client site where the CRM liases with the clients management team collating information which is utilized for another BCRs non-negotiables, the Continuous Training & Development program.
  • The CRM is trained and instructed to continuously carry out Performance Reviews and Management, a key indicator in improving productivity and reducing the risk of human errors due to complacency.
  • Training
  • Blue Collar Recruitment are able to offer you a large range of competency based courses which covers every aspect of your business. All our courses are certified and registered which makes them recognised Australia wide.
  • Being involved in the airline industry for quite a few years has given Blue Collar the cutting edge in relation to airport operations, government/CASA requirements, IATA regulations and security regulations and laws.
  • Our training division has qualified TAA trainers and facilitators on a national scale. Our people are qualified to analyse and understand human behaviour where the information they gather becomes a critical component when profiling the most suitable candidate for our clients.
  • Our people have a thorough understanding of the DOTARS air regulations and the importance of Triple A. We have the capability to design courses to meet your requirements in relation AAA or other industry relevant compulsory and regulatory training.
Close Menu